Refund Policy

Product download

Mahakatha exclusively offers digital products. Once purchase approval occurs, order processing begins — typically completing within one hour but potentially extending to 24 hours.

Upon confirmation, customers receive an email at their registered address serving as an electronic receipt. This correspondence includes access details for product downloads. We provide support to facilitate smooth downloads.

While we permit a reasonable number of downloads, download abuse is prohibited. We reserve the right to terminate server access for violators.

Refunds

We emphasize customer satisfaction. However, due to the digital nature of our products, we do not offer refunds as a rule.

Exception: refund requests made after you have downloaded our product are handled on a case-by-case basis and are issued at our sole discretion.

Any refund requests must be submitted within 48 days of the original purchase date. The timing window and discretionary approval process represent the core parameters governing refund consideration for digital product purchases.

How to request a refund

To request a refund, please contact us with your order details and the reason for your request. We will review every request fairly and respond within a reasonable time.